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Author t39's GPRS reboot problem report
GOwin
T39 black
Joined: Jan 17, 2002
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Posted: 2002-05-30 02:02
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i just got a replacement phone (HW:R3B FW:R4A008, mfd date:02W09) . i used to have an R1B HW and R4A008 FW. Phone reboot/resets itself while using GPRS (either from phone's WAP browser or from a PC via IrDA or Cable) intermittently

Please share your experience here so I could determine if SE needs to resolve some issues with this phone.

Thanks.

[ This Message was edited by: GOwin on 2002-05-30 01:26 ]
bonito99
T39 black
Joined: May 07, 2002
Posts: 368
From: The Philippine Islands
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Posted: 2002-05-30 02:13
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I have a 01W39 Sweden-made T39. after a SW upgrade to R4A 0008 and a master reset, so far no hang ups using GPRS. My unit restated only about twice, separate incidents, while making SMS texts. I even fell asleep surfing and when i woke up, I was still connected
Great Champions Die Hard.

" Women here in Manila are easy to get, specially if you have many dineros, I am talking in general here mate!I am already thru with Filipinas..." - JN a.k.a *jojo*
derkie
T39 black
Joined: May 16, 2002
Posts: 8
From: Old STables
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Posted: 2002-05-30 02:29
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... I got this phone 6mos ago from semicon. I want to know where or how can i determine the HW and FW, so that i can relate.. TIA

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drad
Xperia X10 Black
Joined: Apr 16, 2002
Posts: 137
From: MI
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Posted: 2002-05-30 02:44
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No problems here w/ R4A. I think it's your unit,

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dan47
T68 grey
Joined: Feb 14, 2002
Posts: 339
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Posted: 2002-05-30 03:07
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i use it to connect to pc using cable, connected for 7 hrs.. transfered around 25mb, using winmx downloading mp3.

yday, it rebooted while i was opening some other site. 1st reboot in 3wks.

i like to know what were u doing when it resets? what site?
GOwin
T39 black
Joined: Jan 17, 2002
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Posted: 2002-05-30 03:14
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@derkie for the HW version, remove the batt of your phone and look at the sticker at the back of the phone it's the 3 chars at the upper right corner of your phone.

for the FW, press the keys: >*<<*<* on standby screen, go to SW info.

@drad, R4A would be the FW, what's your HW version?

@dan47, no particular site. i get problems when i open multiple sites. 5 or so sites at the same time. it seems like the phone is "choking" with the data.
derkie
T39 black
Joined: May 16, 2002
Posts: 8
From: Old STables
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Posted: 2002-05-30 03:40
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@GOwin--thanks... my HW is R2B, and i did press >* but nothing happened.

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GOwin
T39 black
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Posted: 2002-05-30 03:49
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@derkie, you should be on standby screen. not in the menus.
rllipat21
P990
Joined: Apr 16, 2002
Posts: 15
From: Philippines
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Posted: 2002-05-30 04:06
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my HW : R2A and FW : R3A.

so far haven't encountered any problems.

minimal lang ako mag-gprs, kapag nasa biyahe lang. may bayad na kasi dito sa singapore ang gprs eh.
derkie
T39 black
Joined: May 16, 2002
Posts: 8
From: Old STables
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Posted: 2002-05-30 04:08
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@GOwin... Yes it's at standby, when i press > the phone book menu opens(of course) then * ... Nothing happened. Is this odd?

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ibaboun
T68i
Joined: Apr 22, 2002
Posts: 22
From: Chile
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Posted: 2002-05-30 04:36
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@GOwin
This is my third T39M, all with the same rebooting problem. I have had three different firmware with the same problem. I have notice the problem using the phone as a gprs modem throug infrared, when doing intensive web surfing. Also saw it while pop3 mail checking.



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[ This Message was edited by: ibaboun on 2002-05-30 18:28 ]

GOwin
T39 black
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Posted: 2002-05-30 04:41
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@derkie just continue with the rest of the keys, it's normal.

@ibaboun, i use both IrDA and Cable. Same result. Intermittent rebooting problems during GPRS when getting continous data streams
derkie
T39 black
Joined: May 16, 2002
Posts: 8
From: Old STables
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Posted: 2002-05-30 04:53
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@GOwin-- my HW is R2B and SW is R2M... there's one time when i master reset the phone and sync again my contacts from the pc thru IrDa ...it rebooted and can't copy all the contacts, after 4 tries i tried pressing the yes button 3 times while in sync, the problem did not persisted anymore. i deleted all my contacts again just to know whats what and fortunately it didn't happen again.
yiz19
T68i
Joined: Feb 27, 2002
Posts: 60
From: A Pinay in Sydney, AU
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Posted: 2002-05-30 05:17
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It's the opposite for me. My T39 was always stable when I was using GPRS. It did a lot of the rebooting and hanging when I was using the more normal functions, such as writing SMS or turning on the IR.
GOwin
T39 black
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Posted: 2002-05-30 05:22
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@yiz19 could you please indicate your phone's HW, FW and mfg date?
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