| Author |
O2 P900'ers UNITE!!! |
ainamrev
Joined: May 23, 2003
Posts: > 500
From: Servanya - Russia
PM, WWW
|
O2 say you cannot downgrade from the £45p/m tarrif Untill 3 months.
Even though it states no time restrictions in their contract.
Now most of us want to go to lower tarrifs. O2 are in breach of contract they are imposing a unstated clause. We as customers have right of way WE WILL NOT LET O2 RIP US OFF!
ESASTO HEAR ME NOW WRITE TO OFTEL They will heed the consumers call!
Save £60 write a letter!
[addsig] |
|
|
scotsboyuk
Joined: Jun 02, 2003
Posts: > 500
From: UK
PM, WWW
|
I'm with you Vermania! But I'm not with O2.
"I may be drunk my dear woman, but in the morning I will be sober, and you will still be ugly." WSC |
ainamrev
Joined: May 23, 2003
Posts: > 500
From: Servanya - Russia
PM, WWW
|
I shall PM you my letter of compaint please change the odd word then e-Mail it to oftell
|
pachy
Joined: Nov 05, 2002
Posts: > 500
PM |
It's important to check the paperwork, if it says on the paperwork you have agreed to pay £45 ech month for 12 months they can hold you to it.
BTW,
On CPW Orange contracts, the paperwork DOES NOT state a particular monthly amount.
Reminder; milk, sugar, crisps, post letter. |
scotsboyuk
Joined: Jun 02, 2003
Posts: > 500
From: UK
PM, WWW
|
Still pachy, a good old fashioned mass-complaint session is always fun!
"I may be drunk my dear woman, but in the morning I will be sober, and you will still be ugly." WSC |
pachy
Joined: Nov 05, 2002
Posts: > 500
PM |
Where do we send the nasty emails ???
Reminder; milk, sugar, crisps, post letter. |
anish
Joined: Jul 19, 2003
Posts: > 500
From: India / England
PM |
@vermania
I agree with pachy here, on the contract which we signed it says we are agreeing to pay £45 for 12 months. There is nothing in the contract or on the terms and conditions that say we can downgrade either so they can actually make us pay for 12 months @ of £45. Then since oral contracts are as valid as written ones we can challenge that saying the sales man/girl told us we could downgrade after three months, if they actually said so. I know in some of our cases the salesman/girl said we can downgrade straight away so I think those people can challenge o2 for breach or contract. What you think
PS: I sincerely hope no one from 02 is reading this
Knowledge is two fold. Knowing a subject or knowing where to find out about a subject. I rely on both... That is why I come here.  |
Prosody
Joined: Nov 05, 2003
Posts: 122
From: UK
PM, WWW
|
Sorry.
I'd love to but I plan on downgrading after 3 months anyway. Thats what time frame I was told when I bought it and thats when the free texts bundle that came with it as a special offer runs out. It's gonna save me money in the long run (my girlfriend is on O2 and ringing from Vodafone can be expensive) so I'm happy down grading after the 3 months. Maybe I'll even keep it and get rid of my Vodafone 
@Anish
I think if you read Vermania's original post O2 haven't said he can't down grade after 3 months... they said he can't downgrade until the 3 months is up... then he can do what he wants
[ This Message was edited by: Prosody on 2003-12-08 10:57 ]
[ This Message was edited by: Prosody on 2003-12-08 10:58 ] |
Yaesu
Joined: Nov 10, 2003
Posts: 180
From: Birmingham
PM |
it's also worth having a word with your local trading standards office
This message was posted from a P800 |
Anuj
Joined: Oct 02, 2002
Posts: > 500
From: South Buckinghamshire
PM |
THE CONTRACT DOES NOT STATE THE TARIFF THAT YOU HAVE TO STAY ON!!!!
it says 12 months but not mention of the tariff. It says nothing about the 3 MONTHS before changing contract thingy.
I am writing to oftel......its not a big amount but 02 cant mess us around (even though we can mess them around  )
Tommorrow they may change their "verbal" policy and say 6 months before you can change a contract but unless its written it has no value.
I suggest we all write to oftel individually for the maximum impact  |
anish
Joined: Jul 19, 2003
Posts: > 500
From: India / England
PM |
@prosody
I agree, but what I was saying were, if we are challenging it now saying they should allow us to downgrade now then they could actually take a retaliatory action and ask us to pay £45 for the whole year since there is nothing in the contract against it.
Knowledge is two fold. Knowing a subject or knowing where to find out about a subject. I rely on both... That is why I come here. |
pachy
Joined: Nov 05, 2002
Posts: > 500
PM |
Some sellers play a dangerous game, they will go ahead & let you downgrade say from £45 to £15, then they will send you a bill for the amount you WOULD have paid for the phone if you had bought it on a £15 a month contract.
_________________
ONIONS 50p/Kg
[ This Message was edited by: pachy on 2003-12-08 11:13 ] |
anish
Joined: Jul 19, 2003
Posts: > 500
From: India / England
PM |
@Anuj
I don't have the paper work right with me, since I am at work now, but I am quite sure on the document I signed, which has the Terms and conditions on the back, it is mentioned on the top right hand side 'On £45, 400 minute x network contract, 400 text messages etc.
If your contract don't have it then there is a chance that they changed the contract recently (may be they came to know about this scam) since I took the contract on the saturday the 6th and they printed the contract from their website. So their is a good chance it may have been updated very recently.
PS:Don't think I am against complaining to oftel, I am more than happy to send a letter. I think if we talk about this we will be more prepared
PPS: Could any one confirm after looking on the contract whether the tariff is written there or is it only on mine 
_________________
Knowledge is two fold. Knowing a subject or knowing where to find out about a subject. I rely on both... That is why I come here. 
[ This Message was edited by: anish on 2003-12-08 11:15 ] |
Anuj
Joined: Oct 02, 2002
Posts: > 500
From: South Buckinghamshire
PM |
One thing just came to mind! -
It does not mention anything about changing contracts!! so what if they dont let us change at all ....then i think we are all f-`*ed!!!!
45x12=£540 heeeeelllllppppppp
|
scotsboyuk
Joined: Jun 02, 2003
Posts: > 500
From: UK
PM, WWW
|
Just a note about verbal contracts. Under Scottish law a verbal contract between two people that is shook upon and witnessed by a third party is legally binding. The same does not apply under English law, which is the law used by the networks.
P.S. It is also Scots law that one must allow someone to use one's lavatory if so requested, even if the person is a complete stranger. Not very enforceable I would imagine.
"I may be drunk my dear woman, but in the morning I will be sober, and you will still be ugly." WSC |
|
|
Posted: 2003-12-08 11:34
