| Author |
K750i SEUS R1N035 update problems/potential solutions |
dyndragon
Joined: Jun 03, 2005
Posts: 14
PM |
Hey everybody,
I'm trying to update my K750i to the latest firmware, and I'm getting a strange problem. I've updated this phone before to R1J002 with no problems, but now when I'm trying to update to R1N035, SEUS updates the phone to 43% and then jumps to 46%, then errors out with "error in communication with the device" and I have to take out the battery to get my phone functioning again. It then tells me to start the update over, but of course the same stuff happens.
I check to see if my phone still works--and it does. The phone firmware has been updated, but the CAMERA software has not been, so now I'm stuck with only the phone! The camera no longer works--when i try to activate it, it says the camera software is too old and needs to be upgraded, but I can't because SEUS wont update it!
So, apparently for me, the SEUS upgrade hangs on the flashing of the camera software, while the phone firmware upgrade completes. Anyone have any suggestions or experience something similar? Help is appreciated!
--Dyn
[ This Message was edited by: masseur on 2005-09-13 19:19 ]
[ This Message was edited by: arnoldc on 2005-09-14 11:11 ] |
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punkserb
Joined: Aug 05, 2002
Posts: 386
From: Chicago
PM |
save your contacts and important data and try recovery mode.
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dyndragon
Joined: Jun 03, 2005
Posts: 14
PM |
Oh yeah, forgot to mention.
I've tried a settings master reset, a full master reset, and recovery mode (which actually seems to just be the normal update mode when it realizes your phone is still responsive). Basically, my phone is clean right now, like it came from the factory, and it wont update  |
marct
Joined: Jul 04, 2005
Posts: 16
PM |
the same thing happens to me. i get stuck at 49% then the update stops. camera doesn't work anymore. |
dyndragon
Joined: Jun 03, 2005
Posts: 14
PM |
More information:
My phone s/w information is as follows (this is post-update)
R1N035
prgCXC 125954_CHINA_C
L R1N035
Camera: 4.4
ITP SW version
CXC 125 932 R1B
Customization
CDA102337/101R4A
cxc125953 R1J002
APAC_1
Content version
PA19 |
arnoldc
Joined: Dec 14, 2001
Posts: > 500
From: Philippines
PM, WWW
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same here! |
happycheesecake
Joined: Jul 30, 2004
Posts: 344
From: Northampton, England
PM |
Check to see if you have two files in the following folder on your PC:
C:\Program Files\Sony Ericsson\Update Service\software-data
I have these files:
Size: 1,338,890 Filename: HL1_125953-APAC1-MR2_000000_0000_R1N035
Size: 11,792,287 Filename: HL1_125954-CHINA-MR2_000000_0000_R1N035
Yours might be slightly different; these are for a Hong-Kong supplied K750i... |
Philasan
Joined: Sep 09, 2005
Posts: 10
PM |
my case is a little different. I use SEUS to try and update, and around 50% somewhere, it skipped all the way to 100% and said its done. After that, my phone doesnt turn on and I have to remove and re-insert the battery. When it's back on, I do the ">*<<....." thing and take a look... same exact R1L firmware i've always had!
Whats up, ive got this twice now. I tried 3 times, 1 time the phone went crazy and wouldnt turn on. I had to do the SE recovery a few times to even get it to work... maybe its just stupid noob mistakes im making that screws it up but im scared to ever try SEUS again >.<
p.s. - i have a kong kong phone
[ This Message was edited by: Philasan on 2005-09-13 07:55 ] |
ryanbp
Joined: Aug 25, 2005
Posts: 15
PM |
Hello,
Im also getting the same error. Halfway through the update process, i would get an error saying the same thing. I took the battery out and place it back in then tried to update the phone again but im getting the same error. i've checked my firmware and it displays almost the same with dyndragon.
R1N035
prgCXC125954_CHINA_C
L R1NO35
LCD SW versions
Main display
Current:
0
Camera SW versions
Camera
Current: 4.4
ITP SW version
CXC 125 932 R1B
Customization
CDA 102337/101 R4A
cxc 125953 R1L002
APAC_1
Content version
PA 19
and I've also checked what cheesecake said, mine says:
HL1_125953-APAC1-MR2_000000_0000_R1N035
HL1_125954-CHINA-MR2_000000_0000_R1N035
Please help me on this. |
ryanbp
Joined: Aug 25, 2005
Posts: 15
PM |
I'd also like to add that when im trying to use the camera,
i'm getting a message like this:
Wrong camera
driver version
(0.9). Please
update camera
driver to 4.5 or
later |
arnoldc
Joined: Dec 14, 2001
Posts: > 500
From: Philippines
PM, WWW
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happycheesecake, exactly the same files that i have. |
punkserb
Joined: Aug 05, 2002
Posts: 386
From: Chicago
PM |
i'm getting the same problem as you guys. at 54% it just stops and says communication error. phone works but camera doesn't.
this sucks. |
ryanbp
Joined: Aug 25, 2005
Posts: 15
PM |
can any of you guys pm me if there's already a solution for this problem. thanks in advance. |
ryanbp
Joined: Aug 25, 2005
Posts: 15
PM |
i noticed that when im updating the phone. the update servince manager shows v1.17 instead of v1.19. Upon checking the install log of v1.19, I see a couple of errors on the last 2 activities of the log file.
Install File: C:\Program Files\Sony Ericsson\Update Service\installation.conf
Status: SUCCESSFUL
Modify Text File - Single File: New File C:\hf.path
Status: ERROR
Additional Notes: ERROR - java.lang.NullPointerException
Modify Text File - Single File: New File C:\Program Files\Sony Ericsson\Update Service/Sony Ericsson Update Service v1.19.tmp
Status: ERROR
Additional Notes: ERROR - java.lang.NullPointerException
Hope this helps in getting the issue resolved ASAP. |
punkserb
Joined: Aug 05, 2002
Posts: 386
From: Chicago
PM |
Quote:
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On 2005-09-13 10:12:36, ryanbp wrote:
i noticed that when im updating the phone. the update servince manager shows v1.17 instead of v1.19. Upon checking the install log of v1.19, I see a couple of errors on the last 2 activities of the log file.
Install File: C:Program FilesSony EricssonUpdate Serviceinstallation.conf
Status: SUCCESSFUL
Modify Text File - Single File: New File C:hf.path
Status: ERROR
Additional Notes: ERROR - java.lang.NullPointerException
Modify Text File - Single File: New File C:Program FilesSony EricssonUpdate Service/Sony Ericsson Update Service v1.19.tmp
Status: ERROR
Additional Notes: ERROR - java.lang.NullPointerException
Hope this helps in getting the issue resolved ASAP.
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same thing here. |
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Posted: 2005-09-13 06:42
