Esato

Forum > Sony Ericsson / Sony > Accessories > K800/Z550 - M2 4GIGS Trouble.

12  Next
Author K800/Z550 - M2 4GIGS Trouble.
Tonio78370
P1
Joined: Apr 06, 2005
Posts: 41
From: France
PM
Posted: 2007-08-26 12:38
Reply with quoteEdit/Delete This PostPrint this post
Hello,

Got two M2 4GB cards or my wife (Z550) and I (K800) and both phones seem to have trouble with the mass of information on the cards.

Of course both phones react very slow because listing something like 900 (MP3's in the Z550) to 1300 (M4A's in the K800) song takes time but strange things happen while playing music in the media player.

Besides regular hanging of the phone (maybe I'm not patient enough), the most frustrating is that while shuffling in the complete list, the phone seems to forget songs.
The limit was yesterday when I listened to my K800, I got the same song almost every time and when I looked I saw that the phone was shuffling among 10 songs instead of the ~1300 initially...

I guessed it might be my M4A format that the K800 didn't like but this morning my wife complained about the same thing with her Z550 coded MP3.
Tested my M2 card in he "old" K750 and there everything (1300 songs in M4A format) seems to function without a problem...

Any of you noticed the same thing? (Both phones have the latest FW)

Thanks in advance for any tip.

[ This Message was edited by: Tonio78370 on 2007-08-26 11:52 ]

[ This Message was edited by: Tonio78370 on 2007-08-26 11:52 ]
strizlow800
G900 Brown
Joined: Aug 23, 2006
Posts: > 500
From: Macedonia, Skopje
PM
Posted: 2007-08-26 13:08
Reply with quoteEdit/Delete This PostPrint this post
The K800 shouldn't do that imo... But after all, it might be an old firmware you are using. Check your firmware on the phone.
Sony Ericsson software/hardware support!

Phone Flashing Tutorial (DB2020 CID49/51/52)
Tonio78370
P1
Joined: Apr 06, 2005
Posts: 41
From: France
PM
Posted: 2007-08-26 13:15
Reply with quoteEdit/Delete This PostPrint this post
Hi,

As I said in my post, both have the latest firmware so that shouldn't be the cause..
strizlow800
G900 Brown
Joined: Aug 23, 2006
Posts: > 500
From: Macedonia, Skopje
PM
Posted: 2007-08-26 13:24
Reply with quoteEdit/Delete This PostPrint this post
What about the card? Is it genuine one and did you tried formatting it before putting all that amount of m4as on it?
Sony Ericsson software/hardware support!

Phone Flashing Tutorial (DB2020 CID49/51/52)
Tonio78370
P1
Joined: Apr 06, 2005
Posts: 41
From: France
PM
Posted: 2007-08-26 13:31
Reply with quoteEdit/Delete This PostPrint this post
Yes, they're a genuine Sandisk cards (specially for SE phones it said on the blister) but I let the phones format them, not a card reader.

[ This Message was edited by: Tonio78370 on 2007-08-26 12:32 ]
hanugro
K800 Black
Joined: Feb 28, 2005
Posts: > 500
PM
Posted: 2007-08-26 13:49
Reply with quoteEdit/Delete This PostPrint this post
Well it may not be the case but make sure the phone EROM is up to date as well. At least to R3A016. Maybe need even newer firmware as R1KG is released before M2 4GB is out.

I don't think M2 size will confuse the phone. Maybe a trip to SE service centre will help (and force them to release yet another firmware for K800).
Tonio78370
P1
Joined: Apr 06, 2005
Posts: 41
From: France
PM
Posted: 2007-08-26 14:25
Reply with quoteEdit/Delete This PostPrint this post
Thanks for your reactions.

The EROM is R3A016 and the FW the R1KG001, Pack is Europe_3 so I guess it's the "best" there is... (could be an advertisement slogan )
hanugro
K800 Black
Joined: Feb 28, 2005
Posts: > 500
PM
Posted: 2007-08-26 15:33
Reply with quoteEdit/Delete This PostPrint this post

On 2007-08-26 14:25:03, Tonio78370 wrote:
Thanks for your reactions.

The EROM is R3A016 and the FW the R1KG001, Pack is Europe_3 so I guess it's the "best" there is... (could be an advertisement slogan )

Actually newest EROM is R3A022 (newer phone come with this directly from SE) but no one will update it for us. even SE authorised service centre deny that it can update EROM.

Well I think a trip to SE service centre is definetely required. Sometime they only believe a problem when they are seeing one in front of their nose.
SE4NICK
W580 Grey
Joined: Dec 27, 2006
Posts: > 500
From: Australia
PM
Posted: 2007-08-27 09:27
Reply with quoteEdit/Delete This PostPrint this post
Z550i dosnt handle cards over 1G very well. And thats all their is to it.
hanugro
K800 Black
Joined: Feb 28, 2005
Posts: > 500
PM
Posted: 2007-08-27 09:38
Reply with quoteEdit/Delete This PostPrint this post

On 2007-08-27 09:27:15, SE4NICK wrote:
Z550i dosnt handle cards over 1G very well. And thats all their is to it.

Yeah this is happening in the electronic industry all the time. Older product can not use newer accessories well since their firmware is not up to it. Well I think if many ppl is asking SE to fix it then it may help. I think K800 need at least R6BC firmware to make it work with 4GB.

I don't think this is hardware limitation related since 4GB is well still within 32bit limit and can be fixed by firmware easily. But the problem is whether SE feel it necessary to fix it.
Tonio78370
P1
Joined: Apr 06, 2005
Posts: 41
From: France
PM
Posted: 2007-08-28 08:40
Reply with quoteEdit/Delete This PostPrint this post
For the K800, things seem to calm down.

As I have recoded all the songs Friday night to equalize and raise the sound level (a little), I reformatted the card with a card reader and that seems to help.

I used the Media Player quite intensively this weekend and didn't have any hanging or loss of lists. (I keep my fingers crossed)

If the K800 stays as stable as it is, I'll try the same trick on the Z550.

A small question: is there any way the create play lists on the computer and then inject the in the K800. Doing this on the phone with nearly 1400 songs is a bit "heavy"...

Thanks
myk800i
T68 gold
Joined: May 16, 2007
Posts: 24
PM
Posted: 2007-09-01 18:19
Reply with quoteEdit/Delete This PostPrint this post
was lookin into gettin a larger m2 i wont bother now if it's causeing problems.
Tonio78370
P1
Joined: Apr 06, 2005
Posts: 41
From: France
PM
Posted: 2007-09-04 18:04
Reply with quoteEdit/Delete This PostPrint this post

On 2007-09-01 18:19:28, myk800i wrote:
was lookin into gettin a larger m2 i wont bother now if it's causeing problems.


Hi,

Since I reformatted the card, about a week ago, I haven't had any trouble. Everything works like a charm on the K800i.

So I would say, don't worry, go ahead..
blue8300
K750
Joined: Sep 01, 2003
Posts: 471
PM
Posted: 2007-09-14 08:59
Reply with quoteEdit/Delete This PostPrint this post
Please to read that you have no problem with those 4GB cards and the K800i... but what about the Z550?
Tonio78370
P1
Joined: Apr 06, 2005
Posts: 41
From: France
PM
Posted: 2007-09-15 09:14
Reply with quoteEdit/Delete This PostPrint this post
My wife didn't use the media player lately. I might see this weekend what's happening.
Access the forum with a mobile phone via esato.mobi