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Author Sony Ericsson testing lab (Part III)
axxxr
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Posted: 2004-10-23 15:58
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I think everybody assumes that a lot of testing goes into the development of a new mobile phone, but my guess is that people don't really grasp just how much so. Sony Ericsson USA was kind enough to invite mobileburn to take a tour of their testing labs in their Research Triangle Park headquarters in North Carolina.

Mobileburn TOUR

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[ This Message was edited by: axxxr on 2004-10-31 12:35 ]

[ This Message was edited by: axxxr on 2004-11-25 19:24 ]
axxxr
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Posted: 2004-10-31 13:35
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Sony Ericsson Testing lab: Part II

Quote:
Part two of our tour of Sony Ericsson USA's testing labs deals with the rougher side of mobile phone testing. While the audio testing of the phones and their components can certainly cause a bit of racket, the stuff that goes on in physical durability labs is even noiser.

These labs put the handsets through all of the normal situations that any phone in the real world would go through. That is to say, they get dropped, kicked, smashed, rolled, tumbled, pressed, and sat upon. Or at least some simulation of those actions.

But let's start off with something tame for now. Keypad testing, for example. All of the keypad designs that are used on Sony Ericsson's mobile phones have to go through many, many hours of durability testing that simulates a couple of years worth of regular use. The two photos below show a S710a going through the tests. The machines are hooked up to compressed air tanks and can be adjusted for a light or extra heavy touch.



Sony Ericsson Keypad Testing.

Sony Ericsson Keypad Testing
Quote:
One of the tougher tests that the handsets all go through is what the folks in the labs were calling the "cement mixers." These abuse machines are basically rotating drums, much like those of portable cement mixers you would find at a construction site. Throw in a couple of phones, some rocks, shards of broken glass, and a pack of razor blades, then let it spin for a few days. Ok, so I made up the part about the rocks, glass, and razors, but they really do put the phones into rotating bins. The phones smashing up against each other seems to put enough wear and tear on them.

Sadly, none of the photos of these torture machines were worth showing you. I can, however, show you some bins where poor abused phones are stored after testing. In the first photo below you can easily see where the color has been worn away on the one Z500a that is in the bin.

I saw a couple of other phones that were in absolutely horrible shape. I just couldn't bring myself to photographing them. Brought a tear to my eye....



These phones have been through the cement mixer test.

A veritable Social Services department filled of abused phones and gadgets.
Quote:
This device shown below is pretty interesting. It is a robotic arm that is programmed to do the types of things that we humans do that involve more complex movements. A good example is long-term testing of the power connector on the bottom of a handset.

The Sony Ericsson engineers will program the robotic arm to attach and remove a power connector from the bottom of a handset. Over and over and over again. The idea is to test the components for a number of uses far greater than they will likely see in a normal lifespan.

Plus it gives the engineers an excuse to play with a robotic arm, and you certainly can't discount the importance of that.



This robotic arm handles the more complex physical test.
Quote:
Ever wonder just how tough the hinge on your phone is? Well, that's what this little throwback from the Spanish Inquisition is for. It tests things like the phone hinge for torsional strength, seeing just how far it can be twisted and turned before it fails.



This devices twists the phone in an effort to stress the clamshell hinge

Quote:
The contraption shown below is part of the vibration testing suite in Sony Ericsson's labs. At the top of the metal block, there is a pair of spots for placing mobile phones. Then, when powered on, the entire metal block is vibrated every which way through a connector that is hidden inside that black rubber cover on the top of the white drum.



This machine is configured to subject a pair of handsets to extreme vibration abuse.

Quote:
We've all done it at one point or another: dropped our mobile phone.
Well, that's exactly what this system shown below does, but in a more controlled way. The phones are placed on the metal platform in any number of ways, from any number of heights. Then, as the platform drops from beneath them, they fall gently to that beat up looking cement block.

Look closely at the photo of the cement block. Imagine how many phones would have to have dropped on it to make it look like that.

The first photo shows a handset resting on the machine, ready for dropping. I wasn't supposed to have seen that particular model, and neither were you, so I blocked it out. The second photo shows the cement landing pad, and the third photo shows a Z500a bouncing off of that cement cushion during an actual test.



A new handset design about to be dropped.

Check out the marks on this cement block. You know it has seen a lot of phones in its day.

Here we have a Z500a on its first bounce in a drop test.

Quote:
Of course there is more to physical abuse than just twisting, tumbling, and dropping. Let us not forget freezing and baking.

The photo below is of a quaint little device that can take a phone from 85° C (185° F) to -40° C (which happens to also be -40° F) in as little as 10 seconds.

Think about that. That's quite a bit more extreme than jumping into a cold swimming pool, and we all know how bad that can be. We're talking about going from near boiling temperatures to hyper-freezing temps in mere seconds. As you can imagine, this is tough on just about anything, not just mobile phones.

So please, keep your hands clear of the box at all times.



This box can take a phone from 85° C to -40° C in 10 seconds.

Quote:
A bit more on the temperature abuse that the phones go through. The first photo below blasts hot air at mobile phones in an attempt to get the electronics to overheat.

The other photo, the last in this part of the Sony Ericsson Tour, is a box that combines extreme heats with a lot of vibration to make things very uncomfortable for the phone that is placed inside.

Tune in next week for part III, the final installment of our tour, where you will see some of the RF and camera testing equipment.



Here are a pair of S710a handsets being subjected to very hot air blasts.

This oven like device not only bakes its subjects, but rattles them around at the same time.


[addsig]
Ing. FijoK
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Posted: 2004-10-31 13:36
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Great photos. How you find these photos?
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axxxr
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Posted: 2004-10-31 13:38
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On 2004-10-31 13:36:54, Ing. FijoK wrote:
Great photos. How you find these photos?




eehhh....via the mobileburn website!

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[ This Message was edited by: axxxr on 2004-10-31 12:39 ]
Sammy_boy
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Posted: 2004-10-31 14:18
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Very interesting! It is a shame to see nice phones basically being trashed, but bear in mind they're doing this to ensure your nice, shiny, new expensive S700 won't break the first time you knock it off the table onto the floor or leave it in your car on a hot day!

I wonder if they have something just as rigourous for testing the software side of things though?
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scotsboyuk
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Posted: 2004-10-31 14:44
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As blurred as that image of the unreleased mobile is, it still remind some somewhat of a K700, although the screen seems yellow.
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Vlammetje
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Posted: 2004-10-31 14:49
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...and tiny...
BobaFett
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Posted: 2004-10-31 14:50
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@axxxr any info of the inner condition of that lab? Temperature, do they test outdoor situations at a fone usage etc?

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tom83
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Posted: 2004-10-31 14:51
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so far for the idea that SE is a dull company
scotsboyuk
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Posted: 2004-10-31 14:52
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From the size I would think that it isn't 3G. What we do know is that it is silver in colour and candybar in form. It also doesn't look like a smartphone, unless it is a low-end smartphone.
"I may be drunk my dear woman, but in the morning I will be sober, and you will still be ugly." WSC
Vlammetje
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Posted: 2004-10-31 14:55
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On 2004-10-31 14:50:06, bobafett wrote:
@axxxr any info of the inner condition of that lab? Temperature, do they test outdoor situations at a fone usage etc?



at times I really feel ppl on wap should refrain from asking questions until they have seen the images that are part of the story.
axxxr
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Posted: 2004-10-31 15:11
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On 2004-10-31 14:55:29, Vlammetje wrote:
at times I really feel ppl on wap should refrain from asking questions until they have seen the images that are part of the story.




I completely agree! [addsig]
BobaFett
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Posted: 2004-10-31 15:34
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Sorry, thought there is an article aswell.

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scotsboyuk
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Posted: 2004-10-31 16:04
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@boba

There is an article, but the pictures are rather interesting too.
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BobaFett
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Posted: 2004-10-31 16:08
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@scotty thx, didnt knew there is a second post aswell. Anyway, would be interesting to compare a testing method of gh388 and k7. As my service friend told me, once a fone test took ca 3 years before the launch.

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